Community & Assisted Living
Promote and retain confident and competent senior care staff
Assisted living has great potential to improve the lives of disabled and older adults. In this unique social setting, individuals are united by their need for assistance with managing their health care; however, finding enough qualified staff continues to be a challenge for leaders. HealthStream has put together a number of solutions to provide consistent training for care providers and office staff to improve senior care competence and staff performance.
Partners
Staffing challenges— overcoming turnover
Historically high rates of staff turnover often negatively affect services provided to residents of assisted living and senior care communities. Those rates average 42 percent per year and rise to as high as 135 percent in some parts of the country.
With ongoing wage pressure, employee engagement and training has never been more important.
Chronic service issues and lack of attention to resident concerns create resident dissatisfaction, which can also cause move-outs and lost revenue for the facility. It's a vicious cycle that fails to meet the needs of residents and jeopardizes the financial health of the organization itself.
HealthStream understands the value of high-quality service and care and helps assisted living and senior care facilities interrupt the turnover cycle by putting people first. By investing in employee retention initiatives, simplified recruitment/onboarding efforts, and staff training and care management, organizations are better equipped to provide consistent coordination of care for residents.
Clinical Development
Support clinical competency with tools and curriculum relevant to your workforce needs.
Recruiting, training, and retention challenges are demanding, especially in community and assisted living environments. HealthStream works with leaders in community health to educate staff on identifying and supporting those with complex needs and limited resources.
HealthStream offers products with meaningful solutions, allowing your facility to reduce turnover, validate skills, and provide the training and support necessary employee growth.
Onboarding with Jane®
Harness the power of intelligence to create personalized education plans and measure competency across knowledge and clinical judgment domains.
Checklist
Enhance outcomes by ensuring employees follow the right steps in the correct sequence with this award-winning program.
CE Unlimited with Jane®
Empower clinicians to grow and thrive in their careers through professional development and certification.
EBSCO'S Dynamic Health
Provide clinical staff with the fast, evidence-based answers and skills support they need, when they need it most – at the point of care.
Quality & Compliance
Establish a culture of safety, compliance, and equity that prioritizes outcomes
Ensuring staff provide consistent, thoughtful care that complies with regulatory standards is no easy task, especially while also prioritizing employee retention and satisfaction.
Our Quality & Compliance solutions help your organization navigate an ever-changing landscape of regulations and issues.
Quality Managment
Pinpoint regulatory compliance issues, upgrade your facility’s overall quality of care, and increase census.
Health Equity & Belonging
Promote a culture of safety and belonging to elevate the health of the communities you serve.
Hospitality & Food Safety
Train your service teams with short video lessons designed to optimize time, engage employees, and improve efficiency.
Specialty-Focused Content
Evidence-based programs that help promote quality outcomes
The challenges of a diverse resident population within community and assisted living require specialized training to meet the demand.
In partnership with industry leading organizations, HealthStream provides content and education specific to current regulatory requirements and standards.
Care Essentials
The Care Essentials library offers rich, interactive content for 350+ topics to keep your nursing and allied health professionals at their best, by upskilling crucial resources and retaining them.
Home Care Pulse
Training for care providers and office staff in senior care combining the In the Know and Home Care Institute libraries to include 200+ courses for post-acute care.
ALEA Senior Care Complete
A comprehensive CE solution built by senior care experts that meets current annual training requirements with engaging courses designed to keep pace with changing care demands.
Population Health Management Library
Designed to help promote and maintain quality care while improving clinician acuity for treating individuals with multiple chronic conditions.
Duke Interdisciplinary Elder Care Certificate
Specially designed for post-acute healthcare professionals on critical areas of care such as delirium, transitions of care, medication management, malnutrition and shared decision making.
Resilience in Healthcare
Help healthcare workers build and maintain resilience through self-care and mitigation efforts.
Resuscitation
Improve resuscitation proficiencies and meet regulatory requirements
In order to provide the most comprehensive care, clinical staff must be prepared to handle high-risk cardiac events within the assisted living environment.
Increase staff confidence and develop role-based competencies to improve resuscitation team response time and accuracy.
Workplace Safety Education
Train your non-medical staff with the knowledge and skills they need for effective and timely response in the event of an emergency.
Resuscitation Suite
The smarter, more flexible choice for resuscitation, our adaptive solution focuses on high performance CPR.
Learning
Maximize learning opportunities for your healthcare staff
Employees who are provided with comprehensive learning are more likely to remain at a facility, as well as provide quality care to this vulnerable population. Impactful learning and improved patient outcomes can be achieved with the right learning management tools.
Learning Center
Utilize tailored learning to effectively train individual team members in any department.
Learning Analytics
Gain insight into analytics that can improve quality and efficiency, and identify time and cost savings, and bolster confidence in your education programming.
Video Platform
Deliver engaging, company approved video learning content, on-demand and anywhere staff are located.
HealthStream Performance Center
Evaluate, track, report and remediate staff performance with an easy-to-use, cloud-based management system to facilitate individual and organization goals.
Credentialing
Securely collect and distribute validated provider data
Empower your health care organization to streamline credentialing, appointments, and connected downstream processes.
CredentialStream delivers pre-configured workflow streams, industry-backed content, and standardized data tables to help you improve efficiency and interoperability.
Enroll
Navigate enrollment confidently. Accelerate reimbursement from governmental and commercial payers using verified provider information, pre-configured enrollment forms, and exportable rosters.
Onboard
Unify the provider onboarding experience. Improve visibility into course completions, malpractice insurance underwriting, EMR credentials processing, and more.
Privilege
Drive clinical excellency. Master privileging with pre-coded delineation forms and transparent volume and performance reports that feed streamlined competency reviews.
Evaluate
Objectively monitor and assess clinical competency. Achieve timely and quality-driven provider performance reviews and collaboration across your reviewing committee.
Scheduling
Simplifying your scheduling process is a powerful step toward engaging and empowering your healthcare staff. ShiftWizard by HealthStream has been carefully designed to meet the unique needs of your healthcare community, ensuring efficient scheduling, increased staff efficiency, improved visibility, and enhanced communication. By streamlining your scheduling processes, your leadership and staff can remain fully focused on the mission at hand — delivering the highest standard of care to your valued community and residents.
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