Article
Benefits of Hourly Rounding in Nursing
Learn how hourly rounding improves communication and ensures the best outcomes in a healthcare setting between staff, patients, and loved ones, from HealthStream.
Article
Best Practices for Hospital Recognition Programs & Rewards
Here are three hospital recognition programs and reward best practices HealthStream's partners crafted, unique to their very own healthcare environments.
April 1st, 2021
Article
What is Hourly Rounding? A Healthcare Best Practice
This blog post initiates our series of Best Practices from Baptist Leadership Group, a HealthStream Company. Every week we will share information from BLG that demonstrates their expansive understanding of the challenges faced by healthcare organizations and the solutions they have identified for improving the patient experience and patient and business outcomes.
April 1st, 2021
Article
Healthcare Rewards and Recognition: 6 Leader Responsibility Lessons
This blog post, taken from HealthStream's coaching best practices series, shares six lessons for healthcare leaders about their responsibility for rewards and recognition.
April 1st, 2021
Article
Healthcare Compliance Guidance: The ABCs of Workplace Harassment
This blog post details how all healthcare facilities across the nation need to take harassment prevention training seriously.
April 1st, 2021
Article
Improved CE Management: A HealthStream Customer-Guided Success
Emory Healthcare is a six-hospital system with multiple physician offices in and around Atlanta, Georgia. As the HealthStream Learning Center System Administrator, Pat understands the value of continuing education. She is passionate about helping Emory staff get the credits they need to keep doing what they love doing.
April 1st, 2021
Article
Use Various Public Recognition Strategies to Reward Healthcare Staff
We believe that everyone in an organization deserves a chance to be a hero—to make a difference; thus we recommend tiers of recognition and awards. Your award system can be similar or take a different form. Use your own judgment about the culture you want to create. And remember it may take time to make it happen.
April 1st, 2021
Article
Medical Device Training's Impact on Healthcare Quality Improvements
This blog post excerpts an article by Danielle R. Coleman, Director of Medical Technologies, HealthStream, in the Fall 2014 issue of HealthStream's PX Advisor, our quarterly magazine focused on improving the patient experience.
April 1st, 2021
Article
Use Targeted Pulse Surveys to Achieve Healthcare Workforce Alignment
As an essential part of an organization’s workforce strategy, the annual employee engagement survey provides organization-wide feedback for an overall view of the health of an organization and the factors influencing business outcomes. Employee engagement is the metric that drives everything else, and when scores rise or fall, other metrics, such as financial or operational performance, and patient satisfaction can climb or dip with it.
April 1st, 2021
Article
Sustaining The Standards of Performance in Healthcare
In order for Standards of Performance to become ingrained in a healthcare organization's culture, they must be hardwired so that employees live and breathe them daily. Communication is the key to making a permanent connection between the Standards and the behaviors that most exemplify the culture, serving as the backbone of its success.
April 1st, 2021
Article
Selecting the Best Chart for Your Healthcare Data
The best chart is usually not the newest, most elaborate, or most colorful. In fact, it's often the opposite. You don’t order a medical test for a patient just because you can--don’t just use the sexiest chart available either. So, how do you determine which chart is right for your audience?
April 1st, 2021
Article
A New Way to Think About Conflicts of Interest in Medicine
On August 31st Health Economist Austin Frakt published an article in in the New York Times “TheUpshot” column suggesting “A New Way to Think About Conflicts of Interest in Medicine”.
April 1st, 2021
Article
Off to a Good Start: Nurse Preceptor Program Priorities and Best Practices
A comprehensive nurse preceptor program consists of structures and processes that are tied to two types of outcomes. There are no specific or prescriptive steps for developing a comprehensive program. Every organization will need to look at its culture, resources, and unique needs to determine the exact steps and content of its program. However, some universal guidelines and steps are helpful to consider when building a program from infancy.
April 1st, 2021
Article
HealthStream Competency Center Customer Spotlight: Kettering Health Network
Kettering Health Network was facing several challenges, including effectively managing employee competencies, standardizing its education program, improving HCAHPS scores, minimizing training inefficiencies, and improving its accreditation process. Since partnering with HealthStream, Kettering has pursued multiple solutions and, as a result, experienced significant improvements.
April 1st, 2021
Article
The Financial Impact of Retention in Healthcare
For healthcare organizations, retention is critical in achieving patient-centered excellence. When retention suffers, the impact is felt across many hospital strategic priorities. Many organizations create a strategic goal around retention or employee turnover; however, retention matters, not in and of itself, but because of the outcome the goal produces.
April 1st, 2021
Article
Performance Review and Competency Assessment: How They Fit Together
Performance appraisal and competency assessment fall into the same basic family, but they also have some differences. Performance appraisal often refers to the overall employee evaluation
April 1st, 2021
Article
Focus on What Matters in Patient Surveys: The Person, Not the Score
There has never been a time in our history with greater focus or energy on how patients are experiencing their care. In a recent Beryl Institute study, 70% of CEOs identified the patient experience as being among their top three priorities for organizational excellence and success.
April 1st, 2021
Article
Making Healthcare Staff Meetings More Engaging
Here’s an issue that managers across the health care spectrum deal with all the time: Today is the monthly leadership meeting for our organization. The agenda was posted yesterday and includes a review of the following items:
April 1st, 2021
Article
Nurse Managers: The Formula for Building Strong Teams
I believe Nurse Managers have the toughest job on the planet. They are accountable for operations, budget, staff satisfaction, patient satisfaction, staffing, quality outcomes—heck, all outcomes!
April 1st, 2021
Article
Access Precyse Physician Office ICD-10 Education Now Via HealthStream
Through its partnership with HealthStream (NASDAQ: HSTM), Precyse University, the most innovative, complete and widely adopted on-site, online and mobile ICD-10 education solution, has launched a powerful and unique ICD-10 education program for the physician office/ambulatory market.