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HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
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View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
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View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
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View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
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View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreHealthcare organizations and their frontline clinical workforces have absorbed the brunt of the pandemic, along with bearing the emotional toll of witnessing the deaths of hundreds of thousands of individuals due to COVID-19. Across the country, many organizations are facing the same problem—how to do more with less. Many healthcare organizations are solving this problem by tasking existing people with more responsibilities, a decision that puts their staff at an increased risk of burnout.
According to a recent Becker’s Health Review survey, 70 percent of nurses report feeling exhausted and burnt out—costing the healthcare system an estimated 14 billion. A recent Nurse Grid survey interviewed approximately 10,000 nurses and found four in 10 nurses said they plan to leave patient care at the end of 2021. Reflecting on the dramatic decline of career fulfillment among nurses, Ellen Kuebrich, Senior Director of Quality and Compliance Solutions at HealthStream, explains that some 41 percent of nurses gave high ratings to their level of fulfillment in September 2020. A year later in September 2021, the responses decreased significantly—only 26 percent said they were really fulfilled. In another recent study from the American Medical Association that interviewed 21,000 physicians and other workers, some 38 percent self-reported they were struggling with anxiety or depression, another 43 percent said they struggled with work overload, and 49 percent said they were facing burnout.
Kuebrich says, “We’re in a situation where we’re being asked to do more with less—more regulations, more care, more comorbidities, more resentment, more hours, and more tragedy with less reimbursement, less people, less equipment, and less PPE. We’ve got to put our people and their wellbeing first, and that means we have to take some things off their plates.”
Technology can be leveraged to streamline some of the painful and tedious processes, while simultaneously making it harder for a team to make mistakes. In addition, there are other benefits that come with leveraging technology to reduce human error. Kuebrich explains, “When we automate processes, it has real and positive repercussions on our workforce. It increases bandwidth, ensures compliance, makes your organization more efficient, and reduces the chance for error, which keeps your team and your patients safe. And I know that that's where we want to get to.” The following are six benefits of using technology to reduce errors:
“Our vision as a company is to improve the quality of healthcare by developing the people that deliver that care,” says Kuebrich. “So in quality and compliance, specifically, the way that we do that is by making safety a priority. At the end of the day, when we utilize systems, we reduce error and increase safety. And by helping you create this culture of safety, we know that we can improve outcomes and keep you and your teams moving forward in a time where it's really hard to take that next step.” HealthStream’s approach to creating a culture of safety is demonstrated by the following three priorities:
“We have solutions that ensure safe processes and make it really hard for anyone on your team to do the wrong thing that would create an unsafe environment,” explains Kuebrich. “That includes our policy manager solution, our conflict of interest solution, and our quality management solution.”
Kuebrich explains that new legislation is going to massively increase the amount of resources that are necessary to manage your conflict of interest disclosures. The COI management solution offers comprehensive streamlined COI processes, and it has a proven track record in over 1,200 hospitals nationwide. Explaining the program, Kuebrich says, “This solution is going to help you to automate a pretty manual disclosure process that we see nationwide. It's going to improve efficiency, accuracy, and turnaround time, and it's going to reduce your risk and cost.” The amount of time spent on activities can be significantly reduced by driving efficiencies through automation, such as through the following:
HealthStream’s Policy Manager Solution is a cloud-based policy and procedure management system. It also has document publishing and version control, and it condenses your documents and your policies into a searchable resource that automatically distributes, tracks, attests, and organizes all policies and procedures. Some of the offerings include:
Reflecting on the question of if technology can replace a caregiver, Kuebrich says, “Absolutely not, but it could free up a caregiver to give care. When we automate processes, eliminate human error, create efficiencies that didn’t exist before—that’s where we’re going to come out of this hole as an industry, and come out by taking care of our people and our teams.”
This blog is based off the webinar, To Err is Human: Increase Efficiency and Patient Safety through Proven Technology. Learn more about how HealthStream’s solutions can increase efficiency and patient safety at your organization.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's Provider Credentialing, privileging, & enrollment solutions.
View All CredentialingExperience standardized and centralized healthcare credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products