While it is true that everyone is not suited to a career in nursing, it is perhaps even more true that everyone is not suited to a career in urgent care or emergency department nursing. It is also true that the pandemic has exacerbated existing issues relating to retention and recruitment in a setting that is a critical component of the healthcare delivery system. Rising turnover rates combined with recruitment challenges have made it mission critical that every hire is the right one. So, how should healthcare organizations go about ensuring they are hiring nurses that will be a good fit while building retention in these settings?
In addition to the traditional emergency departments and urgent care centers, freestanding emergency departments are striving to meet consumer demand for services, creating an even larger demand for staff that can thrive in this challenging setting.
Urgent care centers and emergency departments are unique within healthcare. They can be chaotic. Patients of every age and stage of life can find themselves in need of urgent or emergent care and they can present anywhere on the acuity spectrum from a bagel slicing accident to a patient near death from trauma.
Nurses considering this setting should ask themselves some questions to help determine whether or not they are a good fit, but healthcare organizations need to ask questions too.
Hiring is expensive and time consuming and low retention rates can have serious implications for safe, high-quality patient care. How can healthcare organizations be sure that the nurse that they hire today will still be a part of the team in the future? HealthStream has clinical development solutions that can help support nurses, improve competency and quality while building retention.
Onboarding with Jane® provides rapid and efficient onboarding for staff by creating an individualized education plan for each nurse based on a reliable assessment and the use of artificial intelligence. Jane can help ensure that your staff meets or exceeds expectations for competency with a more focused approach to learning, saving time for the organization and nurses.
In addition, EBSCO’s Dynamic Health can quickly deliver accurate, reliable clinical information to nurses right where they need it – at the bedside, thereby reducing dependence on less-reliable sources such as Google and YouTube. Even in the chaotic environment of an emergency department, nurses can feel confident and supported with content that is trusted and safe.
HealthStream’s solutions can help you to effectively and efficiently provide clinical development, credentialing, and specialty-focused content to help nursing staff thrive in your emergency department or urgent care center.
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