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HealthSouth Honored for Advanced Support of High Quality Resuscitation

This blog post recognizes the winner of the 2017 HealthStream Excellence Through Innovation Award for Achievement in Compliance.

Yale New Haven Health


The Yale New Haven Health (YNHH) system is the primary teaching hospital for Yale School of Medicine and Yale School of Nursing and includes hospitals, physicians, and related health services throughout Connecticut and into New York and Rhode Island. The Magnet-certified hospital is accredited by the Joint Commission and is a Level I trauma center for adult and pediatric patients.

Challenge: Inconsistent Aspiration Risk Assessment Procedures

The challenge for YNHH was that performance, documentation, and reference inconsistencies in aspiration risk assessment procedures was having an impact on patient care and documentation across the health system.

Online Video Training Assigned Organization-Wide Via HealthStream

To standardize the Aspiration Risk Assessment procedure for all locations and providers on the Yale Swallow Protocol, YNHH shot a video with the protocol’s creator, demonstrating implementation of the Yale Swallow Protocol with a patient who died, as well as with a patient who did not. Watching side-by-side passing and failing gave clinical staff a clear point of reference. As the centerpiece of a HealthStream Learning Center learning module, the video was assigned to clinical staff across all YNHH locations. Completion of the module was tracked to be easily provided to regulatory bodies who may audit compliance.

The standardization goal was achieved without live educational sessions that would have involved thousands of employees. Internal figures estimate that the health system saved upwards of $2.5 million with online delivery. They also saw a dramatic decline in the number of inaccurate documentations with respect to aspiration risk assessment. A significant dip in the number of inaccurate assessments may indicate improved patient care as well. 

About the HealthStream Awards of Excellence

The HealthStream Awards of Excellence acknowledge exceptional performance achieved by healthcare organizations with the use of our solutions—spotlighting innovative programs and superior leadership that support organizational excellence, workforce development, patient experience, employee engagement, positive community perception, and more. It is an honor to recognize our customers’ dedication to methods and processes that lead to quality improvements and, in turn, improved patient outcomes.

2017 Excellence Through Innovation Awards®

These awards recognize HealthStream customers who executed initiatives that have led to improved outcomes, including, but not limited to, process improvements (e.g., time savings, cost savings, streamlined onboarding, performance appraisal innovations, etc.) or quality improvements.

Learn more about HealthStream’s resuscitation solutions.

Nominate your organization for a 2018 Award of Excellence.

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