HealthStream regularly publishes guest blog posts like the one below from Vicki Searcy, Vice President of Consulting Services, VerityStream.
It has become a “best practice” for healthcare organizations to move to electronic (or paperless) credentialing and privileging. When the idea of paperless credentialing was first introduced, many leaders of medical staff offices (MSPs) did not believe that paperless credentialing would be achieved during their careers.
Now, however, the majority of organizations that I’m working with are moving as rapidly as they can in that direction—many times at the request of the medical staff leaders involved in credentialing who are tired of wading through paper and being required to have a paper file delivered for evaluation or having to go to the medical staff office to review a file. MSPs are also finding that providers who have recently completed training programs are appalled if they must complete paper applications rather than online applications.
What steps does an organization take in order to achieve electronic credentialing and privileging? First, someone has to have the vision for moving to a paperless process. Secondly, solutions must be selected that supports the intended method of electronic processing. A well thought out implementation plan is critical.
The first thing that must occur in the planning process is to determine the outcome that your organization wants to achieve. Organizations that move to electronic credentialing typically have some or all of the following goals:
Some additional information should be considered during the planning phase. Ask yourself the following questions:
Electronic credentialing and privileging is not something that is implemented overnight—if you haven’t started moving in this direction, do some research and make sure that your organization has a strategy in place to achieve this best practice. The rewards are well worth the effort.
CredentialStream is our SaaS solution that enables organizations to automate the validation and monitoring process of provider data, centralized, electronic review of validated provider files, and is the only solution to offer data visualizations based on national proprietary benchmarks.
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