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Learn MoreHealthcare leaders agree—the COVID-19 pandemic is the biggest health crisis they have experienced in their careers. This was the majority opinion of over 100 surveyed hospital leaders when asked to reflect on how the pandemic has impacted their organizations and their ability to prepare for changes ahead, including the January 2021 changes to the Evaluation and Management (E/M) coding guidelines.
Together, HealthStream and nThrive recently surveyed 127 hospital leaders about the upcoming changes to E/M coding guidelines, their organizational readiness for the transition, and relevant organizational challenges. Most (87.8%) surveyed participants (N = 66) agreed that, “the pandemic is having a major impact on our organization,” and more than half (62.1%) stated they “strongly agreed” with that statement.
With the existing pressures of responding to the coronavirus along with the upcoming transitions in January 2021 with E/M coding guideline changes, organizations are struggling to prioritize. Understandably, three-fourths (75.7%) of respondents agreed with the statement, “the pandemic is making it hard for our organization to focus on training for the new E/M coding.”
The survey results provide a look into the readiness of organizations to face the upcoming changes that will arrive in January 2021. Four takeaway items from the survey address implementation prioritization, organization preparedness, the completion of AMA checklist activities, and the impending impact of new guidelines. Here are the first two points:
Most organizations reported the implementation of the new E/M coding guidelines are considered very important.
Most survey respondents (89.0%) said the implementation of the new E/M coding guidelines are very important to their organization. Combined with those who stated the implementation of the new guidelines are somewhat important to their organization (7.3%), a total of 96.3% recognized these guideline revisions are an important priority for their organization. Few stated the implementation of new guidelines was somewhat unimportant (2.4%) or not at all important (1.2%).
The majority of participants (81.7%) reported their organizations are either somewhat or very prepared to implement the new E/M guidelines.
The survey asked participants to assess their organizations’ preparedness for the upcoming changes to the E/M coding guidelines. More than half (57.7%) of those surveyed reported they are very involved in the preparations for the upcoming changes. Nearly one-third (32.9%) reported being somewhat involved, and few reported they were only somewhat uninvolved (2.4%) or not at all involved (7.1%).
Regarding the degree of preparedness for the upcoming implementation, more than half (58.5%) reported their organizations were somewhat prepared to begin implementing the new E/M guidelines in January 2021. Only 23.2% reported their organization was very prepared to begin implementing the new guidelines, 12.2% were somewhat unprepared, and 6.1% were not at all prepared.
This article is the first of two excerpts from the HealthStream article, “New HealthStream Survey Results: 4 Things to Know About Upcoming E/M Coding Changes.” Download the full article by Susan Gurzynski-Wells, Senior Product Manager, Revenue Cycle, HealthStream, here.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsImprove the preparedness of your staff, increase survival rates, and cut costs with the advanced resuscitation training services from HealthStream.
View All ResuscitationNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream's solutions allow your healthcare workforce to be confident and competent with the knowledge they are upholding the highest of standards.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsDelivers everything you need to request, gather, and validate information about a provider to create a single source of truth for downstream processes.
View All CredentialingMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All Scheduling & Capacity ManagementHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
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