Forrest General Hospital Uses HealthStream Learning to Transform Clinical Development

April 1, 2021
April 1, 2021

This blog post recognizes the winner of the 2017 HealthStream Excellence Through Innovation Award for achievements in clinical development.

Forrest General Hospital

Clinical Development

Forrest General Hospital is a 512 bed facility with 3500 employees that serves as the centerpiece for Forrest Health System. DNV Accredited, a Level II Trauma Center, and serving as a Primary Stroke Center, Forrest General is the first hospital in Mississippi to be designated as a Baby Friendly Hospital. To continue its commitment to high quality care, Forrest needed to boost clinical competency skills among staff.

Making Simulation the Focus of Improving Clinical Development

The organization created a Simulation Center, supported by HealthStream Learning, to advance skills though interactivity in a safe educational environment. From initial volumes of 10-20 trainees monthly, Forrest currently sees approximately 200 employees per month for a simulation, concentrated among new hire Nurses and Acute Care Techs, Nurse Residents, and Family Practice Residents. Staff are now required to demonstrate care competency for such situations and conditions as CLABSIs, CAUTIs, restraints, and patient declines. They have also instituted unit-specific competencies, such as Postpartum Hemorrhage and Shoulder Dystocia for Labor and Delivery staff.

Codes have been a strong focus—Forrest has held Mock Codes simulations for six of their units, allowing each unit to develop a way to respond to Codes, from assigned roles to working across shift changes. The Simulation Center set-up makes running transcripts to document education and competency very easy with HealthStream Learning Center reports.

About the HealthStream Awards of Excellence

The HealthStream Awards of Excellence acknowledge exceptional performance achieved by healthcare organizations with the use of our solutions—spotlighting innovative programs and superior leadership that support organizational excellence, workforce development, patient experience, employee engagement, positive community perception, and more. It is an honor to recognize our customers’ dedication to methods and processes that lead to quality improvements and, in turn, improved patient outcomes.

2017 Excellence Through Innovation Awards®

These awards recognize HealthStream customers who executed initiatives that have led to improved outcomes, including, but not limited to, process improvements (e.g., time savings, cost savings, streamlined onboarding, performance appraisal innovations, etc.) or quality improvements.

Learn more about HealthStream’s Clinical Development and Learning solutions.