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Learn MoreThe Joint Commission has defined some duties that may present unique challenges for healthcare organizations in the area of competency. They are:
These may be duties that are frequently or infrequently performed for which the organization or an external, regulatory agency requires competency assessment.
New duties are those that are being performed for the first time and changing duties are those that are being performed in a new or different way. The use of new equipment and technology is a good example.
These are duties which may be performed frequently or infrequently for which there is a reliable data source that indicates that there are problems in performance. CPR performance is a notable and currently high profile example of such a duty.
These are rarely performed duties that carry a significant risk of harm. The list above represents a wide range of duties, but there are some over-arching practices that may help build competency regardless of the category.
It is well understood that learners have different learning styles and preferences. They also bring varied levels of experience and varied educational backgrounds to their jobs and to the learning environment. Ideally, competency building approaches should include a variety of tools to reinforce learning and accommodate the spectrum of learning styles and preferences.
Consider a process that includes more than one mode. Begin with a self-study module to build a foundation upon which to grow competencies. A skills lab or simulation where participants have an opportunity to observe and practice the skill could be the next step and will give educational staff an opportunity to provide real-time feedback. An approach that incorporates Voice-Assisted Manikins (VAMs) will provide even more robust feedback to the student. Consider supplementing self-study and skills labs with other supporting educational opportunities such as grand rounds, journal clubs, and repositories for other references that can be readily accessed by staff.
Regardless of the category of the competency being evaluated, there should be an appropriate tool for accurately documenting performance. The same system should also be the repository for action and education plans when necessary, along with their completion and re-evaluation dates.
This blog post is the third in a series of excerpts from the HealthStream article, Maintaining Competency: Turning Concepts into Practice. Healthcare providers use the HealthStream Competency Center to Measure & Validate Competency. Doing so includes the ability to measure and benchmark behaviors or levels of competence in positions across the healthcare field through peer, preceptor, or manager appraisal, including methods of validation and evidence of achievement. Explore HealthStream clinical development solutions that ensure competency.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsStandardize policy and procedure management with an automated, customized, and centralized system.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementStreamline the revenue cycle management process and protect your bottom line with expert-backed education.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsUnlocking the full potential of clinicians goes beyond aspiration – it’s a commitment we embody. Our competency development solutions help personalize learning for every clinician so you can confidently bridge the gap between theory and practice for your nurse residents while meeting the unique development needs of your seasoned clinician.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing challenges, standardize orientation and onboarding, and deliver an effective training program for your team to easily achieve and maintain certification with our critical, emergency, and acute care solutions.
View All ProductsWe understand the critical importance of earning and maintaining your patients' trust in the delivery of exceptional sedation and surgical outcomes. As a premier provider of healthcare education, we are committed to empowering you in promoting safer, more successful outcomes for each and every patient, without exception.
View All ProductsOur solutions are meticulously designed to cater to the diverse needs of patients, healthcare professionals, and organizations. Within this innovative framework, we have curated specialized subsets of solutions aimed at addressing the ever-evolving challenges faced by individuals dealing with illnesses or chronic conditions.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validate health outcomes and support provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
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