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Learn MoreThe use of data to enhance workforce hiring and development is not new, and yet it’s still a science that’s often underused or misunderstood. That’s likely due to the rapid evolution of data capture and analytics in general, especially in the world of healthcare.
Using data to provide strategic insights can connect directly to business outcomes, and so it is extremely important for healthcare employers to get a handle on the process and how best to manage it, says Bryan Warren, Director of Healthcare Solutions at Select International, and Dr. Ted Kinney, Vice President of Research and Development at Select International, both of whom use data to build effective hiring, development and leadership programs.
First, it’s key to understand exactly what workforce data is, Warren says.
“In its broadest sense, it's going to be any data that can be leveraged to provide strategic insights on people, and can be connected directly to business outcomes,” he says. “It can cover a lot of different types of data. The other term you'll hear a lot these days is workforce analytics. This is a little more specific in that its definition usually involves combining software, methodologies and statistical models to the data, so that you can make predictions that can be used to optimize human resource management.”
Those are both broad definitions, so when discussions turn to workforce analytics, it will be necessary to clarify what exactly they're talking about, he points out.
The vital role of workforce data
Why is workforce data so critical today? Why is it a hot topic? We've always had workforce data, Warren says, and we've always analyzed it and tried to understand how to use it to make solid business decisions, but why such a focus now?
“Like most situations, pressure of some sort forces organizations to look for new solutions,” he explains. “In an era of big data, you can imagine where these pressures lead us. They are pretty obvious. Healthcare organizations are in the midst of evolving the entire care delivery system, our payment methodologies, all of this is occurring and in the middle of it, the labor market has definitely started to shift. Time to fill positions is increasing as it becomes harder to find qualified candidates, and accordingly labor costs are increasing.”
On the positive side, he adds, “Organizations are realizing that their workforce is really a core strategic consideration, and most organizations plan to use big data, whatever they believe that to mean, to solve the problem. But the question is how? What is the data and how do we use it? One of the good things we see in all this is from our point of view, this continues a trend of human resources and talent becoming less of an administrative task, and more of a tactical and strategic business objective. That's a good thing.”
In healthcare particularly, he notes, leaders have been recognizing the importance of talent-related analytics in:
“For instance, we can use data to address bottlenecks in the hiring process, for finding and selecting the right people,” he says. “We've been doing more and more work in the space of identifying and developing leaders, and just generally aligning talent strategies with business strategies. That's really the goal of what we want to do with the data.”
About Bryan Warren:
Bryan Warren is the Director of Healthcare Solutions at Select International, where he leads the healthcare team and is actively involved with their clients on executive and position leadership selection in development projects. Dr. Ted Kinney is Vice President of Research and Development at Select International, where he focuses on using data to build and implement effective hiring and development programs that support larger business goals.
This blog post is taken from a recent HealthStream Webinar. To hear Warren and Kinney’s full discussion, click here.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
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View All ResuscitationNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream's solutions allow your healthcare workforce to be confident and competent with the knowledge they are upholding the highest of standards.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
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View All Scheduling & Capacity ManagementNurseGrid and Keener - HealthStream's mobile apps built by nurses, for nurses - help nurses take control of their schedules, practice self-care, and build a more sustainable career.
View All ProductsTake the stress out of scheduling with real-time technology that engages nurses and healthcare workers from HealthStream.
View All ProductsProvide an easier way to view healthcare staff capacity insights while seeing a patient’s journey with HealthStream’s operational intelligence and machine learning products.
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