Getting ready to start an HealthStream Learning Center (HLC), HealthStream Competency Center (HCC), or HealthStream Performance Center (HPC) implementation? These three products can help improve how your organization provides healthcare as well as how you manage the people who provide it. Having all your resources in place before implementation begins can go a long way towards successful introduction of them. Here are a few quick pointers to get your team started on the right foot:
One Recent HealthStream Customer Implementation Experience
We recently had a very successful implementation of a large health system on the HLC that provided resourcing as outlined in my post. We were able to accelerate their implementation timeline for over 45,000 users from an estimated 12 – 15 month phased rollout to less than 9 months for all users. The CNO was very engaged as the executive sponsor. The project lead was a strong advocate and had authority over the project resources from the health system. The data team was responsive and the resource conducting data review was very thorough. All these elements combined with a strong HealthStream team worked together to forge a successful implementation.
By taking a few of the right steps on your end to prepare your organization for implementation, you will set your team up for success. A great implementation experience requires a standardized process from HealthStream, strong resources from HealthStream, and a dedicated client team. We provide the first two elements and need you to provide the last to ensure a successful implementation.
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