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View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
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View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsCreate engaging and impactful learning experiences that meet the unique needs of your acute care staff.
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View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
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View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreRigorously assessing the clinical competency of your caregivers is key to ensuring that competent providers are delivering quality patient care. We recently sat down with Brandi Zevenbergen, Director, Product Management to learn all about the new smart logic feature in Privilege and how it’s helping CredentialStream users increase the speed, efficiency, and effectiveness of their privileging processes.
This new smart logic feature leverages CredentialStream's industry leading content (vContent) and unique curated data sets (vSource tables, VVP, and Insights) to assist in the speed, efficiency, and effectiveness of evaluating data during specific credentialing workflows in real time. This improves clinical and non-clinical decision making, reduces variability, and optimizes patient care delivery.
The idea for this sort of integration has been years in the making. In 2021, we met with six customers to discuss how we could make more proactive use of the extensive data in CredentialStream. Collectively, we agreed that the privileging process is the most important process in ensuring competent providers are delivering quality patient care, so starting with the Privilege module made sense to all of us.
The first rollout of the new smart logic feature will be in CredentialStream with Privilege, meaning we will be focused on making smart connections between the data that exists in CredentialStream and the data required during the privileging process. These connections will simplify the privileging process for all stakeholders including providers requesting privileges, CredentialStream users who are prepping files for review, and leadership teams making decisions.
The first piece of functionality involves vetting privilege criteria for board certification, education and training. This means once a new applicant completes an application and moves on to request a privilege or group of privileges, the applicant will be reminded of the criteria for the privilege(s).
For example, if a provider requests core privileges in Internal Medicine, they will see that these privileges require Board Certification in Internal Medicine. If they don’t have that Certification entered in CredentialStream, they will be immediately notified. They can then either add the missing information, decide not to request privileges if not qualified, or request an exception. In this case, an exception might be related to a new graduate that just completed residency. They may not have their Board Certification secured yet, but they may still be eligible to request privileges.
We are the first in the industry to be able to deploy this kind of privileging logic. We are able to do this because of the unique content and data within CredentialStream and the underlying architecture of the solution.
First of all, it’s important to note that this unique technology is only available to CredentialStream customers utilizing Privilege. Customers in this category can expect to really streamline their privileging process by cutting out a lot of unnecessary back and forth communication.
Today all the criteria required for privileges is contained on a privileging form, but a provider must really wade through a lot of details. It’s easy to miss something. With the new smart logic within Privilege, as a provider is requesting privileges, CredentialStream is proactively making connections and validating when qualifications are met and flagging when they are not.
For example, a provider might find that they have accidentally omitted to enter a required certification and can make the update immediately rather than submitting an incomplete request and starting a cycle of back-and-forth communication between themselves and the CredentialStream user preparing the request for review.
We are currently focused on proactively making use of the information about a provider’s education, training and other qualifications for privileges that are already contained within CredentialStream as a provider applies for privileges. We also want to assure that privileging criteria, including education, training and board certification, is clearly identified and it is evident to all parties including those applying for privileges, those managing the process, and those who review and grant them so that each party can easily gauge whether or not the required criteria are met.
In general, throughout the entire privileging process, the smart logic feature within Privilege helps to clearly identify privileging criteria and confirm in real time whether or not the required criteria are met for all stakeholders.
Turning on this feature is a simple toggle on or off function for CredentialStream with Privilege users.
We are continually evaluating new ways to use smart connections within CredentialStream. Right now, we are looking at identifying potential risk for not meeting privilege criteria for clinical activity – meaning evaluating volumes. And, we plan to use smart connections within other areas of CredentialStream like Appoint and Apply.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's provider credentialing, privileging, & enrollment solutions for healthcare organizations.
View All CredentialingExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products