HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream's solutions allow your healthcare workforce to be confident and competent with the knowledge they are upholding the highest of standards.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreHealthStream Learning Center (HLC) Administrators are at the heart of every successful HealthStream learning program. We chatted with several HLC administrators, and asked them their best practices for HLC administration. The practices below will elevate your learning management experience and provide the best outcomes for your entire organization.
#1 – Know your HR team!
You don’t have to know it all! In fact, you probably never will. Make sure that you have a “go-to” person in HR if you don’t wear that hat yourself. When it is time to add new job titles and departments or update the old, you will need to be aware of these changes and the effect on students and their associations to student groups and job titles.
#2 – Run your reports on time!
Trying to figure out who was supposed to take “which-courses-when” years, months, or even weeks after the fact is not easy to do sometimes. This is particularly true if you use profile student groups when creating your assignments. The very nature of those groups means that they will change over time. Make sure to run your reports as soon as you can to determine assignment completion compliance. Save them in an Excel, .csv, or other format that will NOT change, and hang on to them for the future. If you do your work now, you will be prepared for unexpected requests later!
#3 – Start small
Don’t think you have to know it all or do it all right away. Confidence leads to competence! However, if you do find yourself in a position of being asked to bite off more than you can chew, prioritize first things first, and come up with plan to get the rest done with some help from others. We have a great team of professionals who can help!
#4 – Not everyone needs Admin Access
Your managers may think that they need to have it all, but they probably don’t. Be thoughtful, and consider carefully the tasks that they perform before you give out access. Remember that an unintended action can wreak havoc on system settings, student access, and group assignments. Limit administrative access to those who truly need it.
#5 – Don‘t succumb to peer pressure
It may seem easy to say yes, but soon you’ll find that adding content or creating assignments just because someone said you should will leave you wishing you said no. Take time to come up with an education plan. Develop relationships with in-house subject matter experts who can work with your stakeholders to carefully and deliberately design education that works for your staff.
#6 – Use HealthStream’s online resources!
Keep calm and use our resources! There are a lot of them right at your fingertips including Show Me How videos, online help, and documented recommended practices. Take time to review these with new administrators, and come back to review them from time to time. Don’t forget that we also have a variety of training modalities too, from instructor-led to computer-based. There is something for every type of learner.
#7 – Don’t let the little things get you down!
Trust us when we say that everyone has something to learn. It’s easy to wish that we knew it all just like the experts, but even the experts are on a continuous learning journey. Becoming a HealthStream aficionado takes time. If you need help, take advantage of our huge HealthStream family. Our online community and HUG meetings are a great way to learn and chat live with other customers who have been there, done that and are willing to tell the tale!
Need HLC administrative assistance? HealthStream offers Virtual Administrator Services to reduce administrative burdens, optimize performance, and drive maximum customer value from the HealthStream Learning Center. HealthStream’s Virtual Administrator service provides an HLC certified professional to a customer’s organization on an interim or permanent basis, with defined hours and a defined scope of responsibility. The Virtual Administrator provides immediate, knowledgeable, and trustworthy administrative resources to support your needs and facilitate your success. To learn more about Virtual Administrators, click here.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsImprove the preparedness of your staff, increase survival rates, and cut costs with the advanced resuscitation training services from HealthStream.
View All ResuscitationNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream's solutions allow your healthcare workforce to be confident and competent with the knowledge they are upholding the highest of standards.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsDelivers everything you need to request, gather, and validate information about a provider to create a single source of truth for downstream processes.
View All CredentialingMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All Scheduling & Capacity ManagementHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products