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Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

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hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting and connectivity for your organizational needs.

NurseGrid Learn

Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

DEA MATE Opioid and Substance Use for Practitioners

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

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The Importance of Building Change Management Competence

April 1, 2021
April 1, 2021

Naturally most of our focus on competency is on clinical and leadership competencies; however, given the rapid rate of change in healthcare, it also makes sense to ensure that your organization is competent in change itself. Prosci, an industry leader in change management, believes that all organizations need to be thoughtful about building and maintaining competency in change management. Prosci points to competitive advantages, a reduction in failed changes, the volume of upcoming changes, the value of consistent application, and building employees’ personal and professional competencies as benefits of change management competency. If your organization is struggling to keep up with change and has an uneven record of successful change implementation, perhaps it makes sense to evaluate organizational competence in change management itself.

CONNECTING THE DOTS—CORE COMPETENCIES, TALENT DEVELOPMENT, AND PERFORMANCE APPRAISALS

The Joint Commission establishes competency assessments and performance appraisals as two separate, but interrelated requirements. The standard defines the competency assessment as an evaluation of whether or not the clinical staff has the skills, knowledge, and ability to perform the assigned job duties. It also establishes that competency assessments are to be performed by staff who understand the skills and knowledge being assessed and recommends re-assessment at a minimum of once every two years after the initial assessment. Additionally, the performance evaluation looks at how well staff performs their job responsibilities and should also be performed at least once every two years.

This blog post is the sixth in a series of excerpts from the HealthStream article, Maintaining Competency: Turning Concepts into Practice. Healthcare providers use the HealthStream Competency Center to Measure & Validate Competency. Doing so includes the ability to measure and benchmark behaviors or levels of competence in positions across the healthcare field through peer, preceptor, or manager appraisal, including methods of validation and evidence of achievement. Explore HealthStream clinical development solutions that ensure competency.