The bottom line is: how employees feel about leaders has a great deal to do with their own satisfaction. Creating a nurturing environment—one that supports, educates, helps, invites participation, and rewards desirable actions—should be the top agenda for any leader. First and foremost, leaders should be role models; they have to walk, talk, and live the qualities they expect from everyone else. Staying informed, being team-focused, participating with colleagues and recognizing those who support the culture goes a long way toward reaching and even exceeding goals. And, just as important, it gives employees such a sense of value that they feel part of a family they won’t want to leave.Acknowledge during the Daily Line-Up or at Staff Meetings
*Modeled after the Ritz-Carlton best practice, the Daily Line-Up is a designated period every day when departments come together to discuss topics that reinforce the organization’s strategic areas of focus (Pillars), to recognize each other, and to stay connected as a team.Be Accountable
In addition, leaders should be accountable for reward and recognition activities in their individual areas. This is achieved by consistent reporting on the number of rewards and recognition in a given time period; regularly taking the “pulse” of staff by asking people what they like or dislike about the program; and finally, fully and completely participating as a leader. After all, the success of the organization, including reward and recognition activities, depends on leadership’s enthusiastic involvement.Celebrate
Finally, it is incumbent upon all leaders to recognize team efforts through celebrations.
Reward and Recognize Employees For...
Reward and Recognition Training
BLG teaches key skills, approaches, techniques, and best practices to help leaders effectively reward and recognize high performers. Elements of this training include how to harvest reward and recognition opportunities, thank you notes as a key engagement tool, formal recognition programs that support a patient focused culture, and informal methods that create a custom, individualized approach to thanking team members in your employee family.
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