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Learn MoreHealthStream recently spoke with Angela Woods and Melissa Reichling, educators at Mercy Health, about their experience during the organization’s transition to online resuscitation training and manikin-based skills verification. This blog post, second of three excerpts from the article, focuses on lessons learned about resuscitation training at Mercy Health.
Learners Appreciate the Instant Feedback
From the beginning, this resuscitation training program’s instant feedback feature was a hit at Mercy Health. Reichling shares how the automatic feedback from the program helped people better understand what is involved in successful resuscitation. She adds, “You know if you’re doing well or not—hearing feedback ‘in the moment’ is a motivator to master the knowledge and technique required to provide someone with quality compressions and ventilations.” Reichling admits, “It’s a little difficult to hear that you’re not doing a good job. But once you realize where your technique is lacking, you have the opportunity to improve your resuscitation efforts immediately.”
Woods echoes Reichling, offering that, “One of the things that staff really, really like was having instant feedback while they were in the middle of their compressions or ventilations. The manikins are able to sense your depth and rate of compressions, then provide feedback so that the learner has the opportunity to perfect their practice.”
Woods emphasizes the value in helping learners to know the gaps in their technique. She states, “Instant feedback from the manikins helps us know where our deficiencies are. When I was completing the manikin portion for my basic resuscitation certification, I realized that I was holding my weight wrong when I was doing chest compressions on the manikin. Once I received the feedback, I adjusted my technique and it made a huge difference. It was an eye-opening experience for me to realize that my compressions could have been better.”
The Pause Button Can Help with the Online Training
The online training program takes learners through multiple resuscitation scenarios that could regularly occur for clinicians. Depending on the learner’s tech savviness, it can take time to get accustomed to how the online simulation works. Reichling relates how “Our main educator for the hospital, who was the instrumental person to lead us through this transition, reminded us that for the online training it’s important to use the pause button.” She adds, “The pause button exists so that you can acclimate yourself to the virtual environment.”
Don’t Multitask While Completing the Online Portion
Woods and Reichling strongly recommend that learners complete the online portion of the program in an environment in which they can focus. Woods advises that you, “make sure your hospital has enough equipment, especially computers, in order to complete the modules. Staff typically can’t just multi-task and do the online training while simultaneously caring for patients.” This part of the training needs to be completed “in a different place, in a quiet room where you can sit and concentrate.” Reichling advises her nurse resident and any resuscitation learners to avoid multitasking while completing the online scenarios, adding “If you want to engrain the content in your memory and make it part of your muscle memory, then do the online portion free of distractions and really take the time to review the feedback that comes after you’re done with each scenario.” In Reichling’s personal experience, “there were a few times where I was like ‘Oh yeah, I should have called the code team.’ But then it was reinforced in the next scenario and I remembered to call. That translates to my clinical practice.” The repetition and experiences that the program provides instill confidence in the learners over time.
A future blog posts in this series will continue our advice for healthcare education professionals interested in transitioning to inline training for resuscitation:
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View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
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View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
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View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
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View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
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View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
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View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
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