In the June 2017 issue of Compliance Today, the monthly magazine of the Health Care Compliance Association (HCCA), Gary N. Jones, JD, CHC, CHPC, writes that “the secret to effective compliance training is engagement.”
Starting with the admission that “healthcare employees often suffer from training fatigue,” Jones shares that typically the idea of upcoming compliance training has many staffers “looking for any possible way to get out of it.” He adds that “on average, healthcare employees spend between 40 and 60 hours a year in training.” This doesn’t mean, however, that compliance training isn’t vitally important. And it doesn’t have to inspire the dread referred to here—rather, “when done correctly, compliance training can be effective, engaging, and even enjoyable.”
Here are four of his suggestions for improving engagement with compliance training:
Jones concludes by insisting that “Effective training is a very important part of a solid compliance program.” Also, anyone responsible for healthcare compliance should understand that “employees who are engaged in the compliance program have a much greater potential for building and continuing the culture of compliance.”
All quotes are taken from:
Jones, Gary N., “The Secret to Effective Compliance Training is Engagement,” Compliance Today, June 2017, (pp. 43-5).
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