HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
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View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsOnline clinical placement software allows schools, healthcare organizations, and students to seamlessly manage clinical and nursing rotations.
View All ProductsTackle all the challenges of provider directory management within a health plan with a single solution tailored to your specific needs.
View All ProductsOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreOvercoming challenges regarding communication and engagement in healthcare and especially surgical services can be daunting; however, it is not impossible. Engaging the surgical team strategically is key to the success of great perioperative experiences. Engaged teams are more productive, involved, committed, and accountable, and they contribute to the overall success of the patient experience. The benefits of engagement include a positive culture and lower staff turnover and result in retention of seasoned and skilled staff, enhanced recruitment of new talent. Correspondingly, physicians becomes partners and champions of the surgical process and of an elevated patient experience and organizational brand loyalty. Engagement drives institutional energy, resulting in as much as 60% fewer defects, 16% higher productivity, 37% less absenteeism and 49% fewer accidents.
Managers and Their Reports See Engagement Differently
We have noticed that managers report three times higher levels of engagement than the teams that they lead. We have identified purposeful ways to overcome that statistic and can share ways to better equip leaders to empower their teams while capturing their hearts and minds to continue to look for innovative ways to improve the operative experience. A few of the strategies include making sure that you hire people who are the right fit for the mission of the organization. From onboarding on, it’s essential to check in frequently to identify any early warning signs of disengagement. It also helps to purposefully round on your team members to enhance two-way communication while building relationships and trust.
Based on our experience and national benchmarking, it is well known that on-time starts and turnover times are key to optimal effectiveness and surgical flow thus driving the experience of the patient, the team, and the physician. By identifying engaged stakeholders and then deploying an engaged surgical services efficiency team, organizations can apply a methodology of process mapping to identify how to formulate an action plan for improvement and success. Through team engagement and other efforts, operative efficiencies can be elevated, the patient experience can be enhanced, safety and quality can be improved and physician/community loyalty can be heightened.
Presentation About Improving the Surgical Staff Environment
Please join April Blankenship and Dr. Mike Pagnani on October 27th, 2016 at Becker’s ASC Annual Meeting as they discuss optimizing the surgical experience for patients, families, providers, and staff. This session will address how surgical team engagement leads to improved operating efficiencies, safety, experiences, and quality. If the team struggles with engagement, ownership and communication, errors can happen and efficiencies can be extremely compromised. We know our patients and their loved ones expect excellent care in a safe environment which includes setting clear expectations using concise communication. How can you engage your entire team to have a sense of ownership that drives not only these patient/family expectations but also efficiencies as well to include surgical flow, on time starts, accuracy, and optimal turn-over times?
HealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsOnline clinical placement software allows schools, healthcare organizations, and students to seamlessly manage clinical and nursing rotations.
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validates health outcomes and supports provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
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