HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsStop wasting money on RCM issues. Learn how to Provide your team with expert-led revenue cycle training to help them reduce denied claims, reimbursement mistakes, and more.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsOnline clinical placement software allows schools, healthcare organizations, and students to seamlessly manage clinical and nursing rotations.
View All ProductsTackle all the challenges of provider directory management within a health plan with a single solution tailored to your specific needs.
View All ProductsOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreThere’s a new generational cohort that’s just beginning to enter the workforce, and like Millennials, Gen X, and Boomers before them, they are bringing with them their own unique goals, preferences, and ideals. Generation Z, according to Pew Research1, is defined as those born after 1996, making the oldest of this generation 25-26 years of age. HealthStream’s most recent trends article 2 cited the entrance of the Gen Z employee into the workforce as a top of mind issue for 2023, as they represent more than 32% of the population worldwide 3.
Considering the current age of Gen Zers, this is admittedly a small cohort within the workforce – for now. But it’s important to understand the drivers of this cohort, because perhaps more than any other previous generation, they bring with them a unique set of interests and a passion for technology that will impact healthcare organizations’ ability to recruit and retain these workers.
The healthcare industry needs to pay particular attention, because a large portion of future workers will likely be coming from this generation given their interest in fields where they feel they can make a difference – according to the Deloitte study, more than a third (37%) were interested in working in healthcare. Let’s take a look at some of the most defining characteristics of Gen Z that you will need to prepare for as this latest group enters the workforce:
Pew Research findings indicate that Gen Z is the most racially and ethnically diverse of all the generations in the U.S. workforce. A slim majority (52%) identify as non-Hispanic whites as compared to 61% of Millennials, 70% of Gen X, and 82% of Boomers, while Hispanic, Black, and Asian populations are consistently growing. They are also, according to Deloitte, the most likely generation to identify as non-binary or third gendered. As such, it will be increasingly important to account for the needs of a very diverse group of workers. Considering many of them cite their own experiences with racial bias or discrimination, Gen Z is attuned to the need to remove bias from clinical healthcare settings. Training for diversity, equity, and inclusion will be essential.
If Millennials were considered the “digital natives” of the workforce, then perhaps Gen Z should be viewed as “digital from birth,” because not only does this cohort navigate new technology with ease, they simply expect to be using technology to perform any number of regular tasks. According to a study by Ernst & Young4, this begins with the job search, where Gen Z workers feel at ease interacting through familiar social platforms, such as Instagram and TikTok. They are also readily comfortable with a wide variety of technologies and are used to technology-assisted independent learning. The World Economic Forum5 notes that Gen Z employees overwhelmingly prefer mobile apps (62%) for training, followed by 48% online learning and 38% videos. Because 86% of Gen Z associate learning and development with career progress, providing robust learning opportunities will be integral to advancement.
According to surveys cited by the World Economic Forum6, Gen Z works to live, not the other way around, and they are not afraid to leave a job if they feel it is not meeting their needs. In one survey, 62% of respondents indicated they are looking for a new job almost all the time, either actively or passively. They know their worth and aren’t afraid to move on if a job isn’t working out for them. A lot of this has to do with Gen Z’s desire to be in a position that offers them a sense of purpose as well as opportunities to upskill, cross-train, or otherwise gain new knowledge. This generation craves training and opportunities for growth, with 42% indicating that they look for training opportunities when selecting a new job, while 40% specifically want mentorship programs. The side hustle culture has also greatly affected the way they see their career trajectory – according to Deloitte’s study, Gen Z is looking for more opportunities to try out a diverse set of skills, and would like more “latticed” career paths where they can find their best fit. For this reason, onboarding and residency, as well as career development opportunities, should be a key focus for recruiting the best and brightest young cohorts.
There is no need to sugarcoat it – Gen Z is very susceptible to stress, anxiety, and burnout, and they know it. In a survey done by Gallup7, a whopping 63% of Gen Z and younger Millennials indicated they felt stressed at work, while 34% said they were burned out. That’s compared to 40% and 18% of Boomers, respectively. They are also acutely aware of the need to address their mental health, which is almost as important to them as their physical health. In the McKinsey & Company American Opportunity Survey8, 55% of Gen Z respondents reported having received or sought out a diagnosis for a mental health condition, and 26% of them worry that this condition will hinder their ability to work effectively. There is little doubt this cohort will greatly impact employers’ views on providing access to mental health care and support for wellness and mental well-being. Resilience programs, like the one offered by HealthStream, as well as better training on critical mental health topics, are essential to meet this generation’s focused need for self-care and prevention of mental health issues in the workplace.
HealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsOnline clinical placement software allows schools, healthcare organizations, and students to seamlessly manage clinical and nursing rotations.
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validates health outcomes and supports provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All Products