HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
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View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
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View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
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View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
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View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreThe following blog post is taken from remarks by Alan Beer, Corporate Compliance, Carolinas HealthCare System during a recent Webinar featuring Bill Sacks, Vice President, COI Management, HCCS – a HealthStream Company and Alan Beer.
Annually, every summer, CMS releases its open payments database where companies from pharma to medical device manufacturers are required to report any payments or gifts given to physicians and mid-level providers. Monitoring the database for payments made to your affiliated physicians can be daunting, especially for large organizations. The task can be cumbersome, time-consuming, and labor-intensive. Carolinas HealthCare System, headquartered in Charlotte, NC, has over 60,000 employees, including 2,500 physicians.
Smaller facilities can assign someone to type in their affiliated physicians, one at a time, to see whether they appear in the database. Given the scope of our operation, however, we recognized we could not reasonably manage disclosures this way.
Streamlining Database Management
Our solution was to create a client management system using Microsoft SQL Server and Microsoft Access. For some organizations, Access alone may be sufficient. The open payments database is extremely large, so it was important to narrow the data to the states we serve. Because we are a regional referral center, we elected to download all payment disclosures from North and South Carolina.
I’m now able to run a couple of very quick queries using SQL and can know in about five minutes whether any of our affiliated physicians appear in the open payments data. If they haven’t already disclosed payments to us, we let physicians know something is sitting out there in the open payments database and send them a link to review it.
Processing disclosure data is only a part of what your organization needs to do to manage disclosures properly. Institutional policies must also be developed.
Processes, Policies, and Procedures
We created a conflict of interest oversight council, made up of stakeholders from throughout the system—legal, clinical, and materials resource management. The council established guidelines for reviewing potential conflicts, including limits on the amount of compensation received and an acceptable amount of time physicians may commit to outside companies. We also implemented an internal survey sent to physicians and key employees, asking them to disclose any payments they received and the time they devoted as a result.
Along with another individual, I conduct our initial review of findings. Any conflicts exceeding our internal guidelines are escalated to the oversight council, and they make the decision whether to create a master plan with administrative follow-up. When a master plan is created to address the conflict, all parties can sign off electronically using DocuSign.
By using technology to streamline our analysis and an interdisciplinary council to establish guidelines, we can efficiently and effectively manage our conflict of interest review.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's Provider Credentialing, privileging, & enrollment solutions.
View All CredentialingExperience standardized and centralized healthcare credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products