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Learn MoreThis blog is taken from a recent HealthStream® webinar entitled “Scheduling the Right Staff Every Time with Machine Learning,” The webinar was moderated by HealthStream’s Sarah Enders and featured HealthStream Solution Consultant Manager, Terri Epler, MSN, RN and Gia Milo-Slagle, Senior Director of Product Management, HealthStream.
Scheduling and the last-minute scramble to find adequate staff to meet demand are stressful for both leaders and staff. Fortunately, there is a solution that can help your organization to accurately forecast long-term volume to help determine proper shift coverage and create a data-driven schedule up to 120 days in advance, along with a short-term Predictive Census guide that can inform staffing decisions within 7 days of a shift.
Milo-Slagle began by introducing HealthStream’s ShiftWizard-a SaaS-based scheduling solution. ShiftWizard is an intuitive, icon-based scheduling experience that is coupled with an interactive communication center. It also integrates seamlessly with electronic medical record (EMR) systems as well as time and attendance systems and includes an easy-to-use mobile app for staff and leaders. In addition, ShiftWizard™ includes Predictive Census components that help ensure smart staffing decisions.
Milo-Slagle distinguished artificial intelligence (AI) from machine learning (ML). Machine learning is a subset of AI, and MIT professor, Tommi S. Jaakkola, Ph.D. shared this definition of machine learning “The discipline tries to design, understand, and use computer programs that learn from experience (i.e., data) for the purpose of modeling, prediction or control.” Machine learning trains machines to improve at tasks without explicit programming, while artificial intelligence enables machines to think and make decisions just as a human would. “Machine learning algorithms are able to detect patterns in data and learn from them in order to make their own predictions,” said Milo-Slagle.
Machine learning takes the massive amounts of data collected in healthcare for analytics purposes and uses historical and current data to make predictions. Ultimately, the result is prescriptive information which is understanding the root cause of that prediction and prescribing actions which can change outcomes. The process is about removing the unknown from scheduling, resulting in an optimal experience for patients, their families, and staff and leaders.
Scheduling in healthcare is a constant stressor for healthcare leaders. Predicting census for the organization, units, and departments to make good decisions about staffing is a significant contributor to that stress. ShiftWizard’s Predictive Census component can help forecast census, taking the guesswork out of scheduling.
While it can significantly reduce stress levels for managers, it has another benefit too. Better scheduling means higher levels of staff satisfaction as well, as they will be less likely to be on the receiving end of last-minute requests for additional shifts, floats, and overtime.
Using historical and live feed data, predictive analytics can help you match resources precisely to patient demand to have the resources that patients and families need. It also means that resources are not wasted during any dips in patient demand, which will have been predicted by this feature in ShiftWizard.
Epler shared some of ShiftWizard’s reporting features that help leaders see at a glance whether or not they are staffed to meet the projected demand. She also pointed out that acuity information can be included to further refine predictions about needed resources.
ShiftWizard breaks down reporting and predictions into 4-hour segments to further ensure that schedules are appropriate for the day and specific shifts. In addition, users can create staffing worksheets that allow the user to compare their staffing matrix to projections even as the census is updated in real-time.
Additionally, Epler shared ShiftWizard’s productivity widget that allows users to monitor productivity metrics based on factors such as hours per patient day (HPPD), average daily census, and predicted daily census, all in four-hour increments to calculate a daily productivity metric.
HealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsOnline clinical placement software allows schools, healthcare organizations, and students to seamlessly manage clinical and nursing rotations.
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validates health outcomes and supports provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
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