This blog post recognizes the winner of the 2017 HealthStream Excellence Through Innovation Award for achievements in Authoring/Instructional Design.
Yale New Haven Health
The Yale New Haven Health (YNHH) system is the primary teaching hospital for Yale School of Medicine and Yale School of Nursing and includes hospitals, physicians, and related health services throughout Connecticut and into New York and Rhode Island. The Magnet-certified hospital is accredited by the Joint Commission and is a Level I trauma center for adult and pediatric patients. An ongoing challenge was the hospital’s Safe Sleep for Infants policy, which strictly limits crib contents while a child is unsupervised, was not being strictly followed by clinical staff.
Learners Used a Virtual Crib Environment to Better the Relationship Between Crib Contents and Safety
A mandatory education module was developed and assigned via HealthStream, and YNHH tracked staff compliance, to ensure everyone completed it. In the course, a virtual crib was represented that contained an infant patient and several items that staff could remove, watching them fly from the room as the course progressed. After the assignment of training, pediatric managers reported a 92% decline in instances of foreign items found in cribs. This significant reduction has significantly improved care for their most vulnerable patients. Delivering the education via HealthStream alleviated any need for live educational sessions, nor was printing several hundred copies of the policy now necessary. These two factors were estimated to have saved the hospital approximately $75,000 in wages, facilities use, and materials.
About the HealthStream Awards of Excellence
The HealthStream Awards of Excellence acknowledge exceptional performance achieved by healthcare organizations with the use of our solutions—spotlighting innovative programs and superior leadership that support organizational excellence, workforce development, patient experience, employee engagement, positive community perception, and more. It is an honor to recognize our customers’ dedication to methods and processes that lead to quality improvements and, in turn, improved patient outcomes.
2017 Excellence Through Innovation Awards®
These awards recognize HealthStream customers who executed initiatives that have led to improved outcomes, including, but not limited to, process improvements (e.g., time savings, cost savings, streamlined onboarding, performance appraisal innovations, etc.) or quality improvements.
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