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Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

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NEW TO THE STORE

hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting and connectivity for your organizational needs.

NurseGrid Learn

Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

Practitioner Courses

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

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Join Us at Thrive24: The Ultimate HealthStream Credentialing User Group Conference!
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Gen Z Enters the Workforce: How Healthcare Can Adapt Training Programs for the Next Generation
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Telehealth: From Pandemic Tool to Preferred Option
On-Demand Webinar

State of the Industry: What’s Next for Healthcare Quality & Safety in 2024?
CUSTOMER STORY

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ARTICLE

10 Trends for 2024: Absorbing New Technology, Facing New Realities, and Solving Old Problems

Article

The Skilled Nursing Facility 30-Day All Cause Readmission: What’s Next?

Learn how medical pro providers have begun to take a closer look at hospital readmissions that occur within 30 days of discharge, from HealthStream.

April 01, 2021

Article

Ten Things We Know about Readmissions: E-Book and Paper

In the nearly three years the program has been in place, hospitals and regulators alike have learned a great deal about readmissions and the key factors driving them. We have even witnessed some unintended consequences from the HRRP. This paper discusses ten things that are important to know about readmissions.

April 01, 2021

Article

Where is Provider Credentialing Headed? An Expert Q&A

In the future of credentialing, we will continue to see an increased emphasis on reviewing and assessing clinical competency when making initial credentialing, re-credentialing, and privileging decisions.

April 01, 2021

Article

A New Approach to Physician Employment

What will success look like in this new era of physician employment? We need to create a culture where hospital and physician goals intersect.

April 01, 2021

Article

How to Conduct Service Recovery in Healthcare (Part 2)

For service recovery to be successful, every member of the organization is expected to respond and take ownership of a patient’s or customer’s complaint or concern. Here is a guide to the steps involved in this important process.

April 01, 2021

Article

Standardization is Needed for Credentialing and Provider Enrollment (Part 2)

Hospital leaders are increasingly asked to do more with less in regard to ongoing monitoring but are struggling with how to do it. More frequent credentialing is needed to support quality and patient safety—without standardization in the process, this only means more time and money spent.

April 01, 2021

Article

Year-Round Focus is Key to Improving Physician Satisfaction & Engagement

Physician survey results are invaluable for hospital leadership as they work to understand and improve nursing, operations, and quality of care.

April 01, 2021

Article

Learn More about Solutions to the Readmissions Challenge: E-Book

Readmissions and medical errors are a common and expensive problem. But what are the key drivers and how can they be addressed? What are the real costs and consequences of such error? And how does post-acute care impact the trend?

April 01, 2021

Article

Provider Enrollment: Survey Suggests a New Revenue Cycle Imperative

HealthStream examines the new environment for Provider Enrollment and its implications for healthcare leaders and presents new research collected in early 2015 by HealthStream from 130 credentialing executives throughout the U.S.

April 01, 2021

Article

Standardization is Needed for Credentialing and Provider Enrollment (Part 1)

Increasingly, the field of credentialing and provider enrollment is becoming more complicated. As more physicians become employed, there is a greater demand on hospital staff to get providers onboarded, credentialed, and enrolled in payer plans in a timely manner.

April 01, 2021

Article

When to Do Service Recovery in Healthcare (and Who is Responsible)

Any time your service fails to meet a customer’s expectations, service recovery is in order. Remember, if the customer perceives that there is a problem, there is a problem.

April 01, 2021

Article

Why Better Training for Frail Elder Care is Necessary (Part 2)

Changing this trajectory, or at least caring for frail patients effectively across this period of time, requires not just attending to the “admitting diagnosis” but to the variety of factors that constitute high quality care for older adults.

April 01, 2021

Article

Why Better Training for Frail Elder Care is Necessary (Part 1)

In general, older adults have a more difficult time recovering from illness or other health “stressors”—like surgery. This is, in part, related to higher rates of medical problems and medications.

April 01, 2021

Article

Five Ways Compensation Planning Can Improve Healthcare Employee Retention

In this paper, we look at the role compensation can play in supporting employee retention and suggest ways healthcare organizations can use a strong compensation strategy to reduce employee turnover.

April 01, 2021

Article

What is Service Recovery in Healthcare?

Service recovery in healthcare is the process of making things right after something has gone wrong with the healthcare experience. Learn more from HealthStream.

April 01, 2021

Article

The 4 Main Causes of Physician Burnout

In over 1600 hours of one-on-one coaching experience with burned out physicians, here are the five causes of burnout I see commonly.

April 01, 2021

Article

Physician Burnout is A Problem We Must Address Now

The epidemic of physician burnout may be the single largest negative influence on many organizations culture performance and profitability.

April 01, 2021

Article

Taking Charge with Nurse Leader Education

If organizations need compelling reasons to invest in their nurses, they need look no further than the extensive research showing that developing nurses as leaders leads to improvements in employee satisfaction and increases the quality of care.

April 01, 2021

Article

Conflicts of Interest Becoming Hot Topics in Healthcare

With the publication in 2014 of the CMS “Open Payments” database, which makes all payments to physicians from Pharmaceutical and Medical Device companies available in a searchable database, conflicts of interest has become a hot-button issue in healthcare.

April 01, 2021

Article

CHI’s Standard Expectations, Local Flexibility Key to Favorable Transition of Care Ratings

CHI is partnering with post-acute providers in communities. According to Miller, “Designing a continuing care network with providers having aligned goals of quality and education has had a powerful impact for our consumers.”

April 01, 2021