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Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

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NEW TO THE STORE

hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting and connectivity for your organizational needs.

NurseGrid Learn

Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

Practitioner Courses

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

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Join Us at Thrive24: The Ultimate HealthStream Credentialing User Group Conference!
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Gen Z Enters the Workforce: How Healthcare Can Adapt Training Programs for the Next Generation
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Telehealth: From Pandemic Tool to Preferred Option
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State of the Industry: What’s Next for Healthcare Quality & Safety in 2024?
CUSTOMER STORY

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ARTICLE

10 Trends for 2024: Absorbing New Technology, Facing New Realities, and Solving Old Problems

Article

Considerations for Nurses Transitioning From Acute Care to Post-Acute Care

Nursing is a profession that offers a great variety of settings to work, including physician office, specialty clinic, school, hospital, home health, skilled nursing and rehabilitation center, retirement community, and many more. This article will focus on nurses transitioning from acute care to post-acute care, specifically skilled nursing and rehabilitation centers. There are four key characteristics representing an assortment of skills and qualities that are important to consider when nurses are transitioning from acute care to post-acute care.

April 01, 2021

Article

The Growing Need for Care Coordination

Faced with mounting costs, the need to prepare for the coming storm, and the data supporting the implementation of care coordination and service integration processes, many organizations have already begun to address the need for care coordination during the 30 days following discharge. That window is critical for a couple of reasons.

April 01, 2021

Article

Standards of Performance Examples for Healthcare: Safety Awareness and Sense of Ownership

This blog post continues our series of HealthStream Coaching's patient experience best practices. Every week we share information from our coaches that demonstrates their expansive understanding of the challenges faced by healthcare organizations and the solutions they have identified for improving the patient experience and patient and business outcomes. This week we examine standards for safety awareness and sense of ownership.

April 01, 2021

Article

Standards of Performance Examples for Healthcare: Elevator Etiquette and Privacy

This blog post continues our series of HealthStream Coaching's patient experience best practices. Every week we share information from our coaches that demonstrates their expansive understanding of the challenges faced by healthcare organizations and the solutions they have identified for improving the patient experience and patient and business outcomes. This week we examine standards for elevator etiquette and privacy.

April 01, 2021

Article

Standards of Performance Examples for Healthcare: Commitment to Coworkers - Customer Waiting

This blog post continues our series of HealthStream Coaching's patient experience best practices. Every week we share information from our coaches that demonstrates their expansive understanding of the challenges faced by healthcare organizations and the solutions they have identified for improving the patient experience and patient and business outcomes. This week we examine standards for commitment to coworkers and customer waiting.

April 01, 2021

Article

Specific Healthcare Standards of Performance Examples: Attitude and Appearance

This blog post continues our series of HealthStream Coaching's patient experience best practices. As we look at best practices for using healthcare standards of performance, we will share some specific examples. This week we examine standards for attitude and appearance.

April 01, 2021

Article

Hospital Recognized for Resuscitation Quality with HeartCode®

February is Heart Month. HealthStream recognizes Heart Month by featuring one of our customers who has proven to be committed to High-Quality CPR. Through its partnership with HealthStream, Bayhealth adopted HeartCode® to streamline and standardize CPR certifications, while improving CPR quality.

April 01, 2021

Article

10 Lessons Learned from Multiple Magnet® Journeys

This blog post is an excerpt from an article by Gen Guanci, MEd, RN-BC, CCRN, Creative Health Care Management, in the current issue of PX Alert, HealthStream's quarterly e-newsletter devoted to the wide range of challenges, situations, and issues that have an impact on the patient experience. Subscribe to PX Alert. From work with both national and international Magnet®-aspiring and Magnet®-designated organizations, here are her top 10 lessons learned.

April 01, 2021

Article

Seven Essential Steps to Take Before A Magnet Journey

This blog post is an excerpt from an article by Gen Guanci, MEd, RN-BC, CCRN, Creative Health Care Management, in the current issue of PX Alert, HealthStream's quarterly e-newsletter devoted to the wide range of challenges, situations, and issues that have an impact on the patient experience. Subscribe to PX Alert. There’s no doubt about it: the pursuit of Magnet® designation has a lot more in common with a marathon than it does with a sprint. Here are seven tips for preparing for a Magnet journey.

April 01, 2021

Article

Magnet® Designation: Why it Matters and What You Need to Know

The beauty of using the pursuit of Magnet® designation as the framework for your cultural transformation is that it sets out clear parameters for all aspects of the transformation. The very pursuit of Magnet® designation will almost certainly bring your organization a myriad of improvements in nursing excellence, nurse satisfaction, and nurse retention.

April 01, 2021

Article

Reward and Recognize Physicians: Healthcare Employee Engagement

Doctors, just like all of your staff, deserve and want to be recognized and rewarded for their contributions to the organization. The HealthStream Engagement Institute recommends developing multiple ways to recognize physicians. The following are some suggestions:

April 01, 2021

Article

Engage Healthcare Staff Further with Advanced Public Recognition

The following are some advanced recognition programs that we have found to be effective for further engaging healthcare staff members:Advanced Recognition Programs for Existing Employees, New Employee On-Boarding Recognition, and Reward and Recognition Training.

April 01, 2021

Article

Performance Recognition for Healthcare Staff Must Be Meaningful

Meaningful recognition is tied intrinsically to the organization’s mission, vision and values. When employees see that their actions have impacted one of these driving principles, they are motivated to repeat the behavior again and again. But it is also important to research how people wish to be rewarded, what is meaningful to them.

April 01, 2021

Article

The Importance of Sincere Rewards and Recognition in Healthcare

A reward should reflect a genuine expression of appreciation. Insincerity is easily perceived when the words and body language are inadequate. Moreover, because the recognition comes across as shallow, it’s ineffective. The process of reward and recognition should never be viewed as a chore.

April 01, 2021

Article

Five Essential Attributes of Reward and Recognition in Healthcare

Reward and recognition are critical to an employee’s success and work performance. They generate extraordinary commitment, ownership and loyalty from staff. Over the years at the BLG, we have learned to “sharpen the saw” when it comes to employee acknowledgment. We recommend five, very basic tenets that to which everyone in an organization should adhere to: the practice of SMART reward and recognition.

April 01, 2021

Article

Eight Things to Know About Employed Physicians

Convential wisdom in healthcare tells us that the number of employed physicians is on the rise. We have researched the place of physicians in healthcare; highlights of our findings are below:

April 01, 2021

Article

Why Should We Reward and Recognize in Healthcare? Best Practice Series

A program for rewarding and recognizing employees is one of the most effective tools available to inspire, motivate and create excellence within your organization’s culture. Employee satisfaction is driven by a variety of factors, both tangible and intangible, from friendly work environment to good pay. In an effort to pin down exactly what matters most to individuals, behavioral science surveys have repeatedly asked employees what brings them the highest job satisfaction.

April 01, 2021

Article

Predicting the Impact of the Physician Payment Sunshine Database

The Physician Payment Sunshine Act requires that all manufacturers of drugs, devices, and biological and medical supplies covered by federal health care programs report all financial relationships with physicians and teaching hospitals to the Centers for Medicare and Medicaid Services (CMS).

April 01, 2021

Article

9 Healthcare Training Best Practices for EMR Adoption

With increasing frequency and impact, healthcare organizations are implementing EMR systems, such as Epic, to improve patient care and outcomes, drive standardization and reduce variability in clinical practice, accelerate adoption of evidence-based practices, optimize Meaningful Use Incentives, and reduce costs.

April 01, 2021

Article

Engaging Your Emergency Room Staff: An Employee Satisfaction Lesson

According to research, four out of ten workers globally are disengaged. In the healthcare industry, the situation is worse. Nurses in the U.S. are overworked, stressed, and emotionally and physically exhausted, causing nearly 50% of staff to be either disengaged or just moderately engaged. This situation is not helpful to an industry that is seeking to increase its workforce.

April 01, 2021