Article

Nominate Your Organization for a 2016 HealthStream Award of Excellence®

We are now accepting submissions for the HealthStream Awards of Excellence. These awards spotlight innovative programs and superior leadership that support organizational excellence, workforce development, patient satisfaction, employee engagement, and more.

April 01, 2021

Article

Assessing your Audience’s Data Fluency

Data Fluency is defined as the exchange of ideas with data as the medium. Depending on an individual’s degree of data fluency, how information is shared with them will influence their understanding and data usage.

April 01, 2021

Article

Talent Tuesdays: Increase Efficiency and Simplicity in Healthcare Compensation Management

Automation can help organizations to reach meaningful compensation management outcomes--our data shows workflow efficiency improving by up to 40% for line managers and 26% for HR departments overall.

April 01, 2021

Article

Are You Using Evidence-Based Hiring in Healthcare?

Research here also shows that most people aren’t good interviewers and a traditional interview isn’t particularly predictive for healthcare hiring success.

April 01, 2021

Article

Successful Healthcare Recruiting Has Changed: White Paper

Healthcare organizations are bucking traditional recruiting models to zero in on the best job candidates, accelerate selection, and engage candidates from the start. This paper looks at the trends reshaping the healthcare workforce and the new rules of recruiting.

April 01, 2021

Article

The ICD-10 Deadline Has Now Passed—Now What?!!

With the ICD-10 deadline just behind us, it is clear that ongoing competency maintenance and remediation will be key factors in optimizing the revenue cycle long term.

April 01, 2021

Article

Improve Provider Processes and Provider Data Management with Echo

Provider data management must become a core competency for healthcare organizations, underpinning a multitude of critical processes to boost care quality, admissions, revenues, and patient and provider satisfaction.

April 01, 2021

Article

The Skilled Nursing Facility 30-Day All Cause Readmission: What’s Next?

Learn how medical pro providers have begun to take a closer look at hospital readmissions that occur within 30 days of discharge, from HealthStream.

April 01, 2021

Article

Ten Things We Know about Readmissions: E-Book and Paper

In the nearly three years the program has been in place, hospitals and regulators alike have learned a great deal about readmissions and the key factors driving them. We have even witnessed some unintended consequences from the HRRP. This paper discusses ten things that are important to know about readmissions.

April 01, 2021

Article

Where is Provider Credentialing Headed? An Expert Q&A

In the future of credentialing, we will continue to see an increased emphasis on reviewing and assessing clinical competency when making initial credentialing, re-credentialing, and privileging decisions.

April 01, 2021

Article

A New Approach to Physician Employment

What will success look like in this new era of physician employment? We need to create a culture where hospital and physician goals intersect.

April 01, 2021

Article

How to Conduct Service Recovery in Healthcare (Part 2)

For service recovery to be successful, every member of the organization is expected to respond and take ownership of a patient’s or customer’s complaint or concern. Here is a guide to the steps involved in this important process.

April 01, 2021

Article

Standardization is Needed for Credentialing and Provider Enrollment (Part 2)

Hospital leaders are increasingly asked to do more with less in regard to ongoing monitoring but are struggling with how to do it. More frequent credentialing is needed to support quality and patient safety—without standardization in the process, this only means more time and money spent.

April 01, 2021

Article

Year-Round Focus is Key to Improving Physician Satisfaction & Engagement

Physician survey results are invaluable for hospital leadership as they work to understand and improve nursing, operations, and quality of care.

April 01, 2021

Article

Learn More about Solutions to the Readmissions Challenge: E-Book

Readmissions and medical errors are a common and expensive problem. But what are the key drivers and how can they be addressed? What are the real costs and consequences of such error? And how does post-acute care impact the trend?

April 01, 2021

Article

Provider Enrollment: Survey Suggests a New Revenue Cycle Imperative

HealthStream examines the new environment for Provider Enrollment and its implications for healthcare leaders and presents new research collected in early 2015 by HealthStream from 130 credentialing executives throughout the U.S.

April 01, 2021

Article

Standardization is Needed for Credentialing and Provider Enrollment (Part 1)

Increasingly, the field of credentialing and provider enrollment is becoming more complicated. As more physicians become employed, there is a greater demand on hospital staff to get providers onboarded, credentialed, and enrolled in payer plans in a timely manner.

April 01, 2021

Article

When to Do Service Recovery in Healthcare (and Who is Responsible)

Any time your service fails to meet a customer’s expectations, service recovery is in order. Remember, if the customer perceives that there is a problem, there is a problem.

April 01, 2021

Article

Why Better Training for Frail Elder Care is Necessary (Part 2)

Changing this trajectory, or at least caring for frail patients effectively across this period of time, requires not just attending to the “admitting diagnosis” but to the variety of factors that constitute high quality care for older adults.

April 01, 2021

Article

Why Better Training for Frail Elder Care is Necessary (Part 1)

In general, older adults have a more difficult time recovering from illness or other health “stressors”—like surgery. This is, in part, related to higher rates of medical problems and medications.

April 01, 2021