Article

Improving Communication at the Point of Care: Best Practices

Improving caregiver to patient communication will improve patient safety, care quality, and patient satisfaction, as well as increase workplace satisfaction, accountability, and retention.

April 01, 2021

Article

Shifting to High-Frequency/Low-Dose Learning in Healthcare: Best Practices

Switching from a focus on completion to competency is essential in today’s workplace, shares Greg Poland, Senior Product Manager, Learning and Development, HealthStream. While not all learning is suitable, some can be divided into different modules for easier digestion.

April 01, 2021

Article

Competency is Essential Throughout Every Healthcare Organization

Competencies ensure the right people at the right level of your organization are equipped to achieve optimal performance outcomes. Successful competencies align with the organizational goals and individual performance evaluations, and are used to build a coaching culture.

April 01, 2021

Article

Training and Education are Key to OB Risk Reduction

Why is it important to focus on OB risk reduction education? By 2013 the Lancet estimated that our maternal mortality rate was as high as 18.5 per 100,000, thus dropping us to 60th in the world.

April 01, 2021

Article

Best Practices for Healthcare Employee Engagement: Free eBook

Employee retention is becoming one of the most important issues for many healthcare organizations. We’ve combed through our current employee engagement eBook to find best practices you should put to work to hold on to your valuable staff.

April 01, 2021

Article

How Doctors Feel About Talking to Patients about Finances

Interviewed physicians indicated they were willing to have conversations with patients and their families around healthcare cost and coverage, but felt inadequately prepared to do so due to the vast array of plans and provisions that exist today.

April 01, 2021

Article

Will The Sun Continue to Shine on Physician Payments?

As we wait to learn about the future of the Affordable Care Act (“Obamacare”), what’s not known at this time is the potential impact of proposed changes on the continued operation of the CMS “Open Payments” database.

April 01, 2021

Article

Data Is Key For Credentialing, Privileging, And Provider Enrollment: Q1 2017 Provider Advisor

We believe organizations throughout the U.S. are struggling with the data involved in credentialing, privileging, and provider enrollment--this edition of Provider Advisor examines organizations developing effective solutions to data challenges in these areas.

April 01, 2021

Article

Training for Active Shooter in a Hospital: Best Practices

The times we live in call for a more active role in our personal safety and that of hospital patients and staff to be prepared for an active shooter.

April 01, 2021

Article

Turn Healthcare Workforce Data into a Strategic Asset: Three Examples

Healthcare leaders have a data problem. The sophistication and breadth of available healthcare workforce data continues to expand, but using that data in an effective way to make informed decisions is as difficult as ever.

April 01, 2021

Article

Here Come the Millennials and CHROs in Healthcare: Trends for 2017

Healthcare executives are moving beyond a decade consumed by CMS mandates and are fixing their sights on succeeding in the healthcare marketplace of the future. The rise of Millennials in the workforce and the position of the CHRO are two important developments to watch.

April 01, 2021

Article

Disruption for Post-Acute Medical Care in 2017

Looking at healthcare in 2017 and beyond, it’s likely that the worlds of physicians and post-acute care are going to be seriously disrupted.

April 01, 2021

Article

The Need to Improve Patient Financial Communications

There’s a growing need for providers to have meaningful conversations with patients and their families about out-of-pocket costs for care and service. But many providers find themselves unprepared to have such discussions.

April 01, 2021

Article

A CNO Talks About the Future of Care and How Care Needs to Change

As a top leader at Mercy Health, Linda Knodel spends a good deal of her time preparing her organization for the healthcare industry of the future. She sees a need to better manage patient care, especially what is increasingly being delivered in the non-acute or home environment.

April 01, 2021

Article

The Top Challenges for Healthcare Leaders in 2017

The HealthStream100 were asked to rate the degree (on a five-point scale) to which they believe selected healthcare issues may be significant challenges for healthcare leaders in 2017.

April 01, 2021

Article

Focus on Employee Engagement to Help Improve Healthcare Outcomes: eBook

A healthcare organization with a highly engaged workforce will often experience multiple associated benefits. You have to measure employee engagement to know how you are doing and to identify specific areas where to focus your improvement efforts.

April 01, 2021

Article

Focusing on Healthcare HR Processes Shouldn’t Obscure the Need for Strategic Thinking

Healthcare HR needs to take a step back, assess how HR processes align with organizational goals, and be more strategic in its thinking, ensuring that they are no longer seen as a necessary evil, but rather a vital department on which the organization relies.

April 01, 2021

Article

HealthStream’s First Second Opinions Podcast Focuses on MACRA and MIPS

In our first installment of the Second Opinions Podcast, Dr. Miles Snowden, the Chief Medical Officer at TeamHealth, shares his personal insight on the Medicare Access and CHIP Reauthorization Act (MACRA), and what it means for physicians, hospitals, and consumers.

April 01, 2021

Article

How Will MIPS and MACRA Affect Patient Satisfaction?

In our first installment of the Second Opinions Podcast, Dr. Miles Snowden, the Chief Medical Officer at TeamHealth, also shares his personal insights about MACRA, its effect on patient experience, and some upsides of the program.

April 01, 2021

Article

What Employees REALLY Want to Improve Their Work: Podcast

HealthStream’s Second Opinions Podcast features Dick Finnegan, the CEO of C-Suite Analytics and the author of four books, including the best seller The Power of Stay Interviews. Dick suggests using stay interviews to identify the changes employees really want.

April 01, 2021